Refund policy

REFUND & RETURN POLICY (FINAL)

All Sales Are Final

Due to the nature of our products, all sales are final.

Ascension Beverage Co. does not accept returns, refunds, or exchanges on bottled water or beverage products. This policy is in place to protect product safety, quality, and compliance with food and beverage handling standards.

Once an order has been placed and shipped, it cannot be returned or refunded.

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Non-Returnable Items

All products sold by Ascension Beverage Co. are non-returnable, including but not limited to:

• Bottled water and beverage products

• Promotional or discounted items

• Gift cards

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Damaged, Defective, or Incorrect Orders

Please inspect your order immediately upon delivery.

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery at info@ascensionbeverageco.com and include:

• Your order number

• A brief description of the issue

• Clear photos of the damaged product and packaging

We will review each case individually and, at our discretion, may offer a replacement or other appropriate resolution. Refunds are not guaranteed and are evaluated on a case-by-case basis.

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Exchanges

We do not offer exchanges.

If a replacement is approved due to damage or error, it will be processed directly by Ascension Beverage Co. and shipped at our discretion.

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Shipping Errors & Address Issues

Ascension Beverage Co. is not responsible for lost, delayed, or misdelivered orders due to incorrect or incomplete shipping information provided at checkout.

Please ensure all shipping details are accurate before placing your order.

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Contact Information

For questions regarding this Refund & Return Policy, please contact:

Ascension Beverage Co.
Email: info@ascensionbeverageco.com